Operation Executive

Location: Lampedusa, Italy

Period: from April to early November

Role and Responsabilities:

• Welcoming guests to our accommodations, providing all necessary information for a pleasant stay.
• Managing reservations and check-in/check-out procedures, ensuring a smooth and professional experience.
• Providing assistance to guests during their stay, addressing any requests or needs.
• Collaborating with external offices for reservation management, guest communication, and issue resolution.
• Maintaining accommodation quality and cleanliness standards in line with company policies.
• Collecting feedback from guests at the end of their stay to continually improve the service provided.
• Coordinating, independently, activities carried out by partner companies, which have been active for some time and are involved in tasks such as cleaning, maintenance, and guest transfers.
• Inventory of consumable products and organization of supplies (supported, where necessary, by the central office in Siracusa).

Requirements:

• Excellent communication and public relations skills.
• Experience in the hospitality or customer service sector is preferable.
• Ability to independently plan and organize daily activities.
• Basic knowledge of the English language; additional languages are advantageous.
• Flexibility with work hours, which may include activities during weekends and holidays.
• Problem-solving skills and ability to work in stressful situations while maintaining calm and professionalism.

What We Offer:

• The opportunity to work in one of the most beautiful and sought-after destinations, on the island of Lampedusa.
• A dynamic and supportive work environment, with constant support from an external office.
• Training on specific company procedures and best practices in the hospitality sector.
• Competitive compensation based on experience and skills.
• The position includes accommodation, when required, and the use of a company two-wheeled vehicle, essential for quick movements on the island.
• Bonuses upon achieving objectives in addition to regular compensation.

If you are interested in joining our team and believe you have the necessary qualifications, please send your CV including your cover letter by filling out the form below.

In your application, tell us why you are interested in this role and how your previous experiences make you the ideal candidate.

Application Deadline: March 15th 2024

Our company is committed to promoting an inclusive work environment and evaluates applications regardless of age, gender, ethnic origin, sexual orientation, or any other characteristic not relevant to professionalism and competence.